Returns & Exchanges
We want you to love your Stila purchase, but if you are not completely satisfied, we accept returns for products purchased on our website within 30 days of the delivery date. Please note that items must be in their original packaging and gently used or unopened to qualify for a full refund.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to generate a prepaid USPS return shipping label and print it directly from your browser or email.
Pack Your Items
Securely package the products in their original box or a similar sturdy container, ensuring the prepaid label is clearly visible on the outside.
Ship and Track
Drop off your package at any authorized USPS location and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing