Frequently Asked Questions

Everything you need to know about your favorite Stila beauty essentials.

Does Stila Cosmetics test on animals?

Stila Cosmetics is committed to being cruelty-free. We do not test our finished products or ingredients on animals, nor do we ask others to test on our behalf.

What is the return policy for online orders?

We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and gently used or unused to qualify for a full refund.

How can I track my shipment?

Once your order has shipped, you will receive an email confirmation containing a tracking number. You can use this number on the carrier's website to monitor your delivery status.

Are Stila products safe for sensitive eyes?

Many of our eye products, including our Stay All Day Liquid Eye Liners, are ophthalmologist-tested. However, we recommend checking the specific ingredient list on the product page if you have known sensitivities.

Do you offer international shipping?

Currently, we ship to addresses within the United States and select international territories. Please visit our Shipping Policy page for a full list of available countries and associated rates.

How do I find the right shade of Stay All Day Foundation?

We offer a virtual Shade Finder tool on our product pages to help you match your skin tone and undertone. You can also contact our beauty experts for personalized recommendations.